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CONCORD – The City of Concord is pleased to announce a new residential high-efficiency heat pump rebate program for customers of the City’s electric system. The goal is to promote the purchase and installation of higher efficiency electric heat pumps, with a minimum Seasonal Energy Efficiency Ratio (SEER) of 14.00, as a new installation or to replace an existing, lower efficiency system.
The program is a way to help lower customers’ cost with an added benefit of helping to lower the City’s peak demand during the summer. In addition, customers switching from gas to an electric HAVC system may qualify for a lower monthly electric utility rate.
The largest use of energy in a typical home is heating and cooling, averaging 44 percent. Heat pumps are considered a good energy-efficient alternative to furnaces and air conditioners for climates with moderate heating and cooling needs.
Heat pump rebates of $400 per unit are available to qualified customers, with no maximum number of units. Dual fuel or mini-split systems do not qualify. Other standards apply to this rebate.
Interested customers should contact Alex Burris in the Electric Systems Department at 704-920-5335 to begin the application process. After the customer completes the rebate application and has the heat pump installed, staff will verify that the installation matches the information on the rebate form. Once approved, a check will be issued to the customer.
The rebate program is on a first come, first serve basis. For more information or to download an application, visit concordnc.gov/Departments/Electric/Heat-Pump-Rebate.

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$595,000
Courtesy of: RE/MAX Executive Realty
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$315,400
Courtesy of: RE/MAX Executive Realty
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